Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying high quality support prompt is our main priority, so we support each website hosting plan with a 1–hour ticket solution warranty. At the time you submit a ticket or post an email, our client tech support team will do all they possible can to supply the most appropriate remedy for your situation and to offer help and advice in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us whenever required. Our crew of consultants will be on–line for you 24x7x365 to reply to all of your doubts and to eliminate any concern you will have. You can submit a help support ticket from the ivanhome.info Web Control Panel or send us an e–mail anytime. Furthermore, on business days, you could phone us or take advantage of the online chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • ivanhome.info’s Control Panel features a comprehensive knowledge base that is incorporated into all sections. In each part, you’ll find a Help press button which will load for you a list of step–by–step tutorials on how to use a specific function or complete a specific action. Moreover, we have made course video tutorials to enable you to get a better idea of the Control Panel’s interface.