Assistance Channels

  • 1 hour ticket response time

  • A one hour Inquiry Answer Guarantee

  • Our customer support crew is available day and night to respond to all of your current support inquiries. Every single ticket you send to us will be taken care of within maximum sixty minutes. If your case calls for the assistance of an admin, we’ll forward the ticket to the technician on duty and will let you know that the problem will soon be resolved.

  • Top quality support service

  • Qualified Technical Assistance Service

  • Our customer assistance Dept is going to be working for you day and night to to reply to all support demand tickets that you send to us. We offer tech help and support for the apps that are pre–configured on your web server. These include our in–house built Web Control Panel, the chosen OS plus the server administration panel (based on the VPS type).

  • Intuitive help center

  • A Descriptive Help Section

  • Each section of the Web Control Panel that is available cost–free with your VPS provides you with an internal article base. You will see a variety of detailed how to articles and an array of step–by–step video tutorials that display all the basic web site control tasks. You can gain access to them by hitting the Help or Video keys in the right side of each Control Panel section.