Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Web Control Panel you will find a comprehensive Help section offering multiple help articles and frequently asked questions. They are answered by our support team of seasoned techs. Just type in your question and our clever platform will return the most appropriate answer.

  • Top quality support service

  • How–To Video Clips

  • For those who prefer to discover how to tackle a commonly experienced problem by watching an educational video, we have added a collection of video tutorials to our Web Control Panel. All the instructional video clips are short and easy to grasp. They offer step–by–step demonstrations of different web site administration operations.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • All our semi–dedicated servers are backed up by a round–the–clock support service and come with a 60–minute ticket response time guarantee. Our practiced tech support engineers will be online 24–7–365 and will remedy any problem that you might possibly stumble upon within maximum sixty minutes after the client support ticket submission. In the majority of instances, a reply will be given to you within 20 minutes.