One of the common reasons to get a hosting server of your own is the fact you shall have 100 % control over the software environment and you can install anything you wish. This will allow you to run apps which require particular software in order to be present on the server, which isn't possible with a shared Internet hosting server in which you could install software only within the account, but not on a root level. In case you aren't very experienced with this type of matters, nonetheless, you may face issues due to the fact that managing a server of your own differs from managing a conventional shared Internet hosting account. In this light, we offer an upgrade with our server solutions called Installation & Troubleshooting, hence our admins will be able to deal with different tasks which should be performed or can resolve a variety of problems that you may experience.
Installation and Troubleshooting in VPS Servers
You may add the upgrade with a couple of clicks whenever you need it and irrespective of the VPS servers package deal that you have chosen. This could be done either during the order process when you think that you will require help from the very beginning or at a later time from the VPS billing CP in case you have difficulties with any application on the machine. Our experienced administrators can easily install or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade provides 60 minutes of custom work and you can use it whenever you want. The majority of tasks take less than that, so the remaining time shall be available for the future and you shall be able to see it inside the billing Control Panel at any time. You could use the upgrade as a separate service or on top of the 30 minutes of custom work which are a part of our Managed Services upgrade.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all our dedicated web hosting plans and provided you add it, our skilled admins can assist you with everything on your server. This includes installing any third-party software which you may want to use on the hosting server and troubleshooting any script that operates inadequately or doesn't run at all. Our upgrade comes with 60 minutes of work and if a particular task is not very time-consuming, we'll add the remaining time to your account. You will be able to see how many minutes are left within your billing CP and use them when you need assistance again. The Installation & Troubleshooting upgrade could be purchased at any time, so if you need something to be installed in the very beginning, you can add it to your order during the sign up procedure, while if you require assistance afterwards, you'll be able to add it from the server billing area. Half an hour of custom work are provided with our Managed Services pack as well, but just in case you need additional work to be performed on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your applications shall be installed and set up in the best feasible way.