In case you have never had a hosting account or you have changed companies and the new one employs an account administration dashboard that you have not seen so far, you may become baffled about how to carry out a given operation in your account or on your PC. This is why, a lot of web hosting providers have set up a knowledge base, which describes the most frequent inquiries and challenges pertaining to the specific platform they use, instead of adding only some general facts. Such a knowledge base will enable you to find the required info quickly and effortlessly, so you won’t need to dedicate a lot of time and effort to things that might require something as simple as clicking a button or checking off a check box. In this way, not only can you get things done, but you can also get to know plenty of new and interesting facts, both about the way you can administer your account and about the way the hosting service works as a whole.
Extensive Online Documentation in Website Hosting
If you have purchased your first website hosting account from our company or have migrated your site over to us, you’ll grow accustomed to our platform and our custom Hepsia Control Panel before you know it thanks to the fact that we have compiled an exhaustive online knowledge base where you can find all the info that you’ll ever need – both general info regarding the hosting service as a whole and more concrete info about the different features that you can use and the problems that you may encounter. The articles themselves are available in two places. The full article archive is accessible via the Help section of the Control Panel. You can access relevant articles about the different features in each and every Control Panel section as well. You can learn how to accomplish virtually everything, from enabling an .htaccess file to managing an electronic mailing list, and all the articles include comprehensive guidelines, so you’ll never become perplexed because of an ambiguous text. Certainly, in case you experience a more specific problem and you’re unable to find anything about it in our knowledge base, you can get in touch with our help desk support staff 24/7/365.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated servers, will allow you to access the in-depth online documentation that we have prepared for you. The articles themselves contain general information on our web hosting services, educational guides about the separate functions that you can access, as well as troubleshooting instructions that can help you correct common problems that you might encounter. The topics that we’ve included cover basically everything, from simple things such as how to host a new domain name in the account, to more complex ones such as which SSH commands can be executed on the servers. Articles that are dedicated to the features of a certain Control Panel section will always be available on the right side of the page that you’re on, whereas the whole article archive can be accessed through the all-encompassing Help section.